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Call or email our office as soon as it's safe to do so. We'll walk you through what to expect and what information you'll need.
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Claims support
When life happens,
When life happens,
we’re here.
A claim shouldn’t feel like a second job. Your Redberry team is here to guide you through the process and help you understand what comes next.
A real person. A clearer next step.
Redberry claims support.
01 / How we help
You don’t have to
You don’t have to
figure it out alone.
Call our office and we’ll help point you in the right direction, with guidance throughout the claims process.
We help direct your claim
Your policy is backed by one of our trusted carriers. We'll help make sure your claim gets to the right place and the right people.
We advocate on your behalf
Questions, delays, or confusing paperwork? We stay in your corner and help you understand your coverage every step of the way.
We review your coverage
Once your claim is resolved, we'll take a look at your policy together to make sure it still fits your needs going forward.
02 / Get in touch
A question?
A question?
A claim in progress?
Reach out and a member of our team will help—whether it’s your first claim or your fifth.
03 / Your questions
A little clarity.
A little clarity.
When it matters.
Do I file a claim with Redberry or with my insurance carrier?
Your policy is backed by one of our trusted carriers, and claims are typically filed directly with them. Call us first, though — we'll help point you in the right direction and stay involved throughout the process.
What should I do immediately after an incident?
Make sure everyone is safe first. Then document what happened with photos if you can, and give us a call as soon as it's practical — we'll walk you through next steps.
Will filing a claim affect my rate?
It depends on your specific policy and carrier. We can walk you through what to expect for your situation before and after you file.
How does Redberry help during a claim?
We advocate on your behalf, help you understand your coverage, and make sure you're treated fairly throughout the process — that's what an independent agency is for.